Parent Portal Accounts #
The Parent Portal Accounts page allows administrators to manage parent access to student information within Da Capo Inventory. This page is used to review parent accounts, manage student-to-parent links, control security settings, and communicate with families.
Overview #
From this page, administrators can:
- View all Parent Portal accounts in the district
- See which students are linked to each parent
- Log in as a parent to view exactly what the parent sees
- Unlink students from parent accounts
- Control whether students may be linked to additional parent accounts
- Email selected families directly from the system
Parent Portal Account List #
The main table displays all Parent Portal accounts and includes the following information:
- Parent Name
- Parent Email Address
- Linked Students
- Login Activity
- Total number of logins
- Most recent login date
- Actions
- Administrative actions related to the parent account
You may sort, search, and filter the table using the column tools at the top of the list.
Logging in as a Parent #
Administrators may log in as a parent to:
- Verify what information the parent can see
- Troubleshoot access issues
- Confirm visibility of student data, events, and communications
This does not change the parent’s account or permissions.
Unlinking a Student from a Parent #
To remove a student from a parent account:
- Locate the parent in the list.
- Click the red unlink icon next to the student’s name.
- Confirm the action when prompted.
This action removes the connection between the parent and the student but does not delete either account.
Student Link Security Setting #
Each student has a security setting that controls whether they can be linked to additional parent accounts.
Security Feature: Prevent Additional Parent Links #
- When the orange checkbox is checked, the student:
- Cannot be linked to another parent account
- Is restricted to the currently linked parent(s)
- When unchecked, the student may be linked to additional parent accounts if permitted by district policy
This feature is commonly used to prevent duplicate or unauthorized parent access.
Volunteer Coordinator Role #
If your district uses the Event Calendar and requires parent volunteers, one parent account may be designated as a Volunteer Coordinator.
Volunteer Coordinator Access Includes: #
- Additional permissions to manage volunteers for district events
- Access to volunteer sign-ups associated with the event calendar
- Oversight of volunteer participation and assignments
This role is optional and only applies if your district uses event-based volunteer management.
Emailing Families #
Administrators can email families directly from this page.
Email Features: #
- Include CC recipients
- Attach up to two files
Before sending, you may review the list of recipients to confirm accuracy.
Notes and Best Practices #
- Logging in as a parent is intended for administrative review only.
- Use the student link security setting carefully to avoid unintended access restrictions.
- Volunteer Coordinator access should be granted only to trusted parent accounts.
- Always verify recipients before sending bulk emails.
